Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below.
Processing & Delivery Times
All orders are processed and dispatched as quickly as possible. Once your order has been shipped, delivery typically takes 8–11 business days depending on your location and courier operations.
Please note that business days exclude weekends and public holidays.
Courier Service
We use ARAMEX Store to Door for all deliveries within South Africa.
Shipping Delays
While we strive to ensure timely delivery of all orders, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- High courier volumes
- Weather conditions
- Public holidays
- Industrial action
- Incorrect delivery information provided by customers
We are not liable for delivery delays where such limitations or exclusions are permitted under applicable South African law.
Incorrect Address Information
Customers are responsible for ensuring that all shipping details are accurate at checkout. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Tracking
Once your order has been dispatched, tracking information will be provided where available.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team.
Shipping Policy
Thank you for shopping with ClearMuse™. Please review our shipping policy below.
Processing & Delivery Times
All orders are processed and dispatched as quickly as possible. Once your order has been shipped, delivery typically takes 8–11 business days depending on your location and courier operations.
Please note that business days exclude weekends and public holidays.
Courier Service
We use ARAMEX Store to Door for all deliveries within South Africa.
Shipping Delays
While we strive to ensure timely delivery of all orders, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- High courier volumes
- Weather conditions
- Public holidays
- Industrial action
- Incorrect delivery information provided by customers
ClearMuse™ will not be held liable for delivery delays where such limitations or exclusions are permitted under applicable South African law.
Incorrect Address Information
Customers are responsible for ensuring that all shipping details entered at checkout are accurate and complete. ClearMuse™ cannot be held responsible for delays, lost parcels, or failed deliveries resulting from incorrect or incomplete shipping information.
Tracking
Once your order has been dispatched, tracking information will be provided where available.
Contact Us
For any shipping-related questions or assistance regarding your order, please contact the ClearMuse™ support team.